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Hotel Housekeeping Supervisor(ハウスキーパー)の求人情報(LEGOLAND Japan株式会社)

LEGOLAND Japan株式会社

LEGOLAND(R) Japanは一年を通して遊ぶことのできる屋外型のテーマパークそしてLEGOLANDホテル、Sea Life。2歳から12歳までのお子様を持つご家族に、楽しさで溢れた1日を提供します

愛知県名古屋市港区金城ふ頭2-2-1

2018年春 ホテル開業予定 LEGOLAND Japan

情報更新日:2017/10/17


正社員Hotel Housekeeping Supervisor(ハウスキーパー)

この求人に応募 検討中フォルダに入れる

LEGOLAND(R) Japan Hotelでハウスキーピングスーパーバイザーを募集いたします。2018年に新規開業を迎えるオープニングメンバーとなります!

Position Summary:

-Plans, organizes, co-ordinates and supervises the general operation, cleanliness, maintenance, safety and hygiene of all areas under housekeeping rooms and surrounding service areas.
-To ensure the efficient operation in the housekeeping guest room areas.
-To have in-depth knowledge of LLJ Quality Standards, Service Standards and Group Specifications / Guidelines.
-To have in-depth knowledge of LLJ hotel system; e.g. Guest history report / tracking.
-To have in-depth knowledge of LLJ standard operating policies and procedures.

Scope & Responsibility:

-To perform secondary duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
-To report on adverse guest comment as and when required.
-To establish a record of guests’ preferences; especially regular guests and long term guests.
-To ensure that interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
-To enforce and improve quality and service standards and procedures.
-To maximize recycling opportunities while it is not jeopardizing quality assurance.
-To prepare duty rosters for all staff according to local requirements and forecasted occupancy.
-To carry out on-the-job training and of-the-job training on regular basis.
-To monitor the effectiveness of training and the progress of improvement in Staff quality, services and standards.
-To create a positive and highly motivated working environment.
-To promote and develop teamwork.
-To develop communication tools and channels for information dissemination and workflow.
-To ensure supplies are ordered as per usage factor or occupancy forecast.
-To constantly instill ownership in staff in order to maximize room profits. To ensure regular preventive maintenance and general cleaning are carried out in the rooms and corridors.
-To supervise daily room assignment.
-To carry out inspection all VIPs rooms, floors, pantries and other area on daily basis.
-To ensure and maintain proper / correct way of handling equipment - carts / baskets.
-To ensure and maintain high cleaning standards on all floors.
-To ensure appropriate stock level of linen, cleaning and guest room supplies.
-To carry out inventory check on linen and guest room supplies on random basis.
-To coordinate the maintenance of carpet and upholstery in all guest rooms.
-To carry out job rotation with other supervisor in order to be conversed with all areas in the Housekeeping Department.
-To ensure supplies are ordered as per usage factor or occupancy forecast.
-To constantly instill ownership in staff in order to maximize room profits.
-To maximize recycling opportunities while it is not jeopardizing quality assurance.
-To ensure safety of children a PRIORITY

Key Responsibilities
-To report for duty punctually wearing the correct uniform and name tag at all times.
-To provide a courteous and professional service at all times.
-To maintain good working relationships with your own colleagues, and all other departments.
-To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.
-To carry out any other reasonable duties and responsibilities as assigned.

募集要項
雇用形態 正社員
仕事内容 Position Summary:

-Plans, organizes, co-ordinates and supervises the general operation, cleanliness, maintenance, safety and hygiene of all areas under housekeeping rooms and surrounding service areas.
-To ensure the efficient operation in the housekeeping guest room areas.
-To have in-depth knowledge of LLJ Quality Standards, Service Standards and Group Specifications / Guidelines.
-To have in-depth knowledge of LLJ hotel system; e.g. Guest history report / tracking.
-To have in-depth knowledge of LLJ standard operating policies and procedures.

Scope & Responsibility:

-To perform secondary duties as assigned by the Housekeeping Manager and Assistant Housekeeping Manager.
-To report on adverse guest comment as and when required.
-To establish a record of guests’ preferences; especially regular guests and long term guests.
-To ensure that interactions with guests are handled in a professional manner and adhere to Hotel’s policies and procedures.
-To enforce and improve quality and service standards and procedures.
-To maximize recycling opportunities while it is not jeopardizing quality assurance.
-To prepare duty rosters for all staff according to local requirements and forecasted occupancy.
-To carry out on-the-job training and of-the-job training on regular basis.
-To monitor the effectiveness of training and the progress of improvement in Staff quality, services and standards.
-To create a positive and highly motivated working environment.
-To promote and develop teamwork.
-To develop communication tools and channels for information dissemination and workflow.
-To ensure supplies are ordered as per usage factor or occupancy forecast.
-To constantly instill ownership in staff in order to maximize room profits. To ensure regular preventive maintenance and general cleaning are carried out in the rooms and corridors.
-To supervise daily room assignment.
-To carry out inspection all VIPs rooms, floors, pantries and other area on daily basis.
-To ensure and maintain proper / correct way of handling equipment - carts / baskets.
-To ensure and maintain high cleaning standards on all floors.
-To ensure appropriate stock level of linen, cleaning and guest room supplies.
-To carry out inventory check on linen and guest room supplies on random basis.
-To coordinate the maintenance of carpet and upholstery in all guest rooms.
-To carry out job rotation with other supervisor in order to be conversed with all areas in the Housekeeping Department.
-To ensure supplies are ordered as per usage factor or occupancy forecast.
-To constantly instill ownership in staff in order to maximize room profits.
-To maximize recycling opportunities while it is not jeopardizing quality assurance.
-To ensure safety of children a PRIORITY

Key Responsibilities
-To report for duty punctually wearing the correct uniform and name tag at all times.
-To provide a courteous and professional service at all times.
-To maintain good working relationships with your own colleagues, and all other departments.
-To have a complete understanding of and adhere to the hotel’s policy relating to fire, hygiene, health and safety.
-To carry out any other reasonable duties and responsibilities as assigned.
勤務地 LEGOLAND Japan Hotel にて勤務します


パーク予定地:
名古屋市港区金城ふ頭
アクセス あおなみ線「金城ふ頭」駅より徒歩8分
地図はこちら
勤務時間 基本的に一カ月単位の変形労働時間制度を適用します。
週の実働時間は平均40時間です。
一日の実働は基本的に8時間で別途1時間の休憩があります。
応募資格 必須資格:
* ホテルもしくはホスピタリティ業界での経験3年以上

学歴:
4年制大学卒
もしくは、それに準ずる専門的教育や経験

その他資格:
* ネイティブレベルの日本語、ビジネスレベルの英語(Read, Write, Speak)能力
* 多様性のある組織での勤務経験
給与 年間基本給与 3,200,000円〜4,000,000円
(職務経験・能力によって決定いたします)
試用期間 あり  3カ月間の試用期間があります。
採用祝い金 なし
待遇 * 通勤交通費 上限50,000円まで支給
* 社員には資格に応じて世界のMerlin Entertainments Groupアトラクションで使用できる入場回数券を支給
休日 年間休日120日(1カ月の休日9日〜11日)
その他、有休休暇、特別有給休暇(慶弔休暇等)
応募方法 下記応募フォームよりご応募下さい。
連絡先 LEGOLAND Japan株式会社
Human Resources採用担当
HR@LEGOLAND.jp
ホームページ https://www.legoland.jp/
企業メッセージ
LEGOLAND Japan(R) Hotel は2018年に開業予定!

LEGOLAND Japanは一年を通して遊ぶことのできる屋外型のテーマパークとして、2歳から12歳までのお子様を持つご家族に、楽しさで溢れた1日を提供します。

LEGO, the LEGO logo, the Brick and Knob configurations, the Minifigure and LEGOLAND are trademarks of the LEGO Group. ©2016 The LEGO Group.
LEGOLAND is a part of Merlin Entertainments plc.

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